AGENDA

Time

Program Agenda Topic

Presenter

1130 - 1200

Registration/Lunch

1200 - 1210

Welcome & Charm Updates (10 Min)

Peter Jones

1210 - 1310

Lessons from the Frontline – Case Study

Rodrigo Lugo

1310 -1325

Break - Networking (15 min)

1325 -1425

Hidden in Plain Sight:  Diagnostic Error in the ED

Marlene Icenhower

1425 -1440

Break - Networking (15 min)

1440 - 1540

Creating a Safe  Environment – Managing Patient Conduct 

Denise Andurlakis & Patty Gross

1540 - 1550

Closing & Takeaways (10 min)

Peter Jones